[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.netzona.cz\/dovolena-odpovidajici-cene\/#Article","mainEntityOfPage":"https:\/\/www.netzona.cz\/dovolena-odpovidajici-cene\/","headline":"Dovolen\u00e1 odpov\u00eddaj\u00edc\u00ed cen\u011b!","name":"Dovolen\u00e1 odpov\u00eddaj\u00edc\u00ed cen\u011b!","description":"Pokud jste i vy za\u017eili dovolenou, na kter\u00e9 nebylo v\u0161e tak, jak m\u011blo b\u00fdt a jak bylo sl\u00edbeno a v\u00e1mi…","datePublished":"2025-02-27","dateModified":"2023-04-29","author":{"@type":"Person","@id":"https:\/\/www.netzona.cz\/author\/#Person","name":"netzona.cz\n","url":"https:\/\/www.netzona.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d81a95b988e562d8ac0fc1eb5578e43f924bf78e85c5259f0dcab44a306610fa?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d81a95b988e562d8ac0fc1eb5578e43f924bf78e85c5259f0dcab44a306610fa?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"netzona.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.netzona.cz\/wp-content\/uploads\/img_a318958_w1963_t1529830212.jpg","url":"https:\/\/www.netzona.cz\/wp-content\/uploads\/img_a318958_w1963_t1529830212.jpg","height":0,"width":0},"url":"https:\/\/www.netzona.cz\/dovolena-odpovidajici-cene\/","about":["Finance"],"wordCount":586,"articleBody":"Pokud jste i vy za\u017eili dovolenou, na kter\u00e9 nebylo v\u0161e tak, jak m\u011blo b\u00fdt a jak bylo sl\u00edbeno a v\u00e1mi zaplaceno, m\u011bli byste se ur\u010dit\u011b br\u00e1nit. Ne ka\u017ed\u00e9mu se chce se kv\u016fli dovolen\u00e9 zlobit i d\u00e1l, ale pakli\u017ee opravdu hodn\u011b v\u011bc\u00ed nebylo podle pl\u00e1nu, je dobr\u00e9 toto \u0159e\u0161it.Je\u0161t\u011b p\u0159ed t\u00edm, ne\u017e pojedete na dovolenou, byste m\u011bli v\u011bd\u011bt, \u017ee pokud nen\u00ed n\u011bco v po\u0159\u00e1dku, je pot\u0159eba to \u0159\u00e1dn\u011b dokumentovat a schra\u0148ovat si d\u016fkazy!Pokud jste toti\u017e na dovolen\u00e9 a na m\u00edst\u011b chyby ne\u0159e\u0161\u00edte a \u017e\u00e1dn\u00fdm zp\u016fsobem si je nebudete evidovat, t\u011b\u017eko se dovol\u00e1te sv\u00fdch pr\u00e1v. N\u011bkter\u00e9 reklamace se toti\u017e vle\u010dou n\u011bkolik t\u00fddn\u016f a n\u011bkter\u00e9 mohou skon\u010dit opravdu a\u017e u soudu.Na internetu se nyn\u00ed objevil p\u0159\u00edpad, kdy pro rodinu zakoupil z\u00e1kazn\u00edk z\u00e1jezd na Kr\u00e9tu v hodnot\u011b p\u0159es 38.000,- K\u010d do \u010dty\u0159 hv\u011bzdi\u010dkov\u00e9ho hotelu all-inclusive. V r\u00e1mci dojedn\u00e1n\u00ed z\u00e1jezdu doty\u010dn\u00fd podepsal smlouvu a p\u0159edem uhradil polovinu ceny. Bohu\u017eel ve smlouv\u011b nebyly uvedeny p\u0159esn\u00e9 n\u00e1zvy apartm\u00e1n\u016f, nicm\u00e9n\u011b byl klient uji\u0161t\u011bn, \u017ee se jedn\u00e1 o form\u00e1ln\u00ed z\u00e1le\u017eitost a v\u0161e plat\u00ed podle nab\u00eddky, kterou p\u0159edlo\u017eili.Klienti se po p\u0159\u00edjezdu nesta\u010dili divit tomu, co se d\u011blo. Apartm\u00e1ny samoz\u0159ejm\u011b nebyly podle sjednan\u00e9ho podkladu a ke \u010dty\u0159 hv\u011bzdi\u010dkov\u00e9mu z\u00e1zem\u00ed m\u011bly hodn\u011b daleko. Daleko tedy byly i od hotelu, ke kter\u00e9mu p\u016fvodn\u011b m\u011bly pat\u0159it. Proto\u017ee \u0161lo o rodinnou dovolenou s d\u011btmi, byl probl\u00e9m i na j\u00eddlo do hotelu v\u016fbec doj\u00edt. Bohu\u017eel je na m\u00edst\u011b deleg\u00e1tka informovala, \u017ee v\u0161e je tak, jak bylo od CK po\u017eadov\u00e1no a p\u0159est\u011bhov\u00e1n\u00ed mo\u017en\u00e9 nebylo.Oproti sl\u00edben\u00e9mu se nedalo v apartm\u00e1nech v\u011btrat, jedin\u00e9 okno bylo vylomen\u00e9 z pant\u016f, d\u011bti spali na postel\u00edch s roztrhan\u00fdm prost\u011bradlem, m\u00edsto v\u00fdhledu na mo\u0159e byl v\u00fdhled na skl\u00e1dku a staveni\u0161t\u011b a nefungovala ani \u00faklidov\u00e1 slu\u017eby.Rodin\u011b nezb\u00fdvalo, ne\u017e zakoupit nejen prost\u0159edky na \u00faklid a ukl\u00edzet si sami, ale tak\u00e9 v\u0161echno \u0159\u00e1dn\u011b dokumentovat.Pr\u016fb\u011bh reklamacePo p\u0159\u00edjezdu samoz\u0159ejm\u011b klient reklamoval v\u0161echno, co se p\u0159ihodilo. Cestovn\u00ed kancel\u00e1\u0159, jak se dalo o\u010dek\u00e1vat reklamaci zam\u00edtla s t\u00edm, \u017ee v\u0161echno, co bylo, bylo v po\u0159\u00e1dku a se zm\u011bnou apartm\u00e1n\u016f souhlasil.Pr\u00e1vn\u00ed z\u00e1stupceProto\u017ee z\u00e1\u017eitek z dovolen\u00e9 a p\u0159\u00edstup cestovn\u00ed kancel\u00e1\u0159e k \u0159e\u0161en\u00ed situace nebyl adekv\u00e1tn\u00ed, obr\u00e1til se z\u00e1kazn\u00edk na pr\u00e1vn\u00edho z\u00e1stupce. Ten vyzval cestovku k vr\u00e1cen\u00ed \u010d\u00e1stky ve v\u00fd\u0161i jedn\u00e9 t\u0159etiny z celkov\u00e9 \u010d\u00e1stky zaplacen\u00e9 za z\u00e1jezd. Samoz\u0159ejm\u011b bez reakce. T\u00edm se p\u0159esunul p\u0159\u00edpad k soudu.V\u00fdsledek soudn\u00edho \u0159\u00edzen\u00edKlient zastoupen\u00fd pr\u00e1vn\u00edkem tedy z\u00edskal od soudu n\u00e1rok na od\u0161kodn\u011bn\u00ed a muselo mu b\u00fdt vyplaceno dokonce v\u00edce, proto\u017ee mu byly p\u0159izn\u00e1ny i \u00faroky z prodlen\u00ed a pr\u00e1vn\u00edkovi tedy musely b\u00fdt uhrazeny n\u00e1klady soudn\u00edho \u0159\u00edzen\u00ed.                                                                                                                                                                                                                                                                                                                                                                                        4.2\/5 - (10 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Dovolen\u00e1 odpov\u00eddaj\u00edc\u00ed cen\u011b!","item":"https:\/\/www.netzona.cz\/dovolena-odpovidajici-cene\/#breadcrumbitem"}]}]